Conditions générales de vente

Object
These Terms and Conditions of Sale (TCS) govern purchases made on the Isoria+ website accessible at: https://isoriasupercalm.store/.

They define the rights and obligations of Isoria+ and its customers in the context of online product sales.

Products
The products offered are described on the website with the greatest possible accuracy. Photographs and illustrations are provided for information purposes only and are not contractually binding.

Prices
Prices displayed on the website are in euros (€), all taxes included (VAT).
Isoria+ reserves the right to change its prices at any time, but products will be invoiced based on the rates in effect at the time of the order.

Orders
Any order placed on the website implies full and unconditional acceptance of these TCS.
After validation of the order, the customer will receive a confirmation email.

Payment
Payment is made online by credit card, PayPal, or any other secure method offered on the website.
The order is confirmed only after the effective receipt of payment.

Delivery
Products are shipped to the address provided by the customer when placing the order.
Delivery times are specified on the order page and are provided for information purposes only. Isoria+ cannot be held responsible for delays attributable to the carrier.

Right of Withdrawal
In accordance with applicable legislation, customers have a period of 30 days from the date of receipt of the product to exercise their right of withdrawal and request a refund without penalty.
Products must be returned in their original and complete condition (packaging, accessories, etc.).
Return shipping costs remain the responsibility of the customer.

Guarantees
Products benefit from the legal guarantees of conformity and hidden defects, in accordance with the provisions of the French Consumer Code and Civil Code.

Liability
Isoria+ cannot be held liable for damages resulting from improper use of the purchased product.

Personal Data
The data collected during the ordering process is necessary for order processing and is handled in accordance with our Privacy Policy.

Disputes
These TCS are subject to French law.
In the event of a dispute, an amicable solution will be sought before any legal action. Failing this, French courts shall have exclusive jurisdiction.